Tcanvas Privacy Policy

This Privacy Policy explains how Tcanvas collects, uses, and discloses information about you when you use our website (the “Site”) and our services (collectively, the “Services”). The privacy of visitors is very important to us.

1. Information We Collect

• Information You Provide:
  • Account Information: When you create an account on the Site, we may collect your name, email address, phone number, and shipping address.
  • Order Information: When you place an order, we collect your name, shipping address, billing address, email address, phone number, and payment information.
  • Contact Information: When you contact us through our website or by email, we may collect your name, email address, and the content of your message.
  • Media: If you want to put an image on the website, you should not put images with embedded location data (EXIF GPS) in them. Those who visit the website can download and get any location data from images on the site.
• Information We Automatically Collect:
  • Log Files: When you visit the Site, our servers automatically record information that your browser sends, such as your IP address, browser type, referring/exit pages, and date/time stamps.  
  • Cookies: We use cookies and similar technologies to track your use of the Site and to improve your experience. You can control the use of cookies through your browser settings. When you visit our site, we utilize cookies to record information such as your personal preferences. This may involve displaying a popup window. If you post a remark on our site, you may opt-in to our cookies remembering your name, email address, and website. These are for your convenience to avoid having to re-enter your information each time you write another remark. These cookies have a shelf life of one year.
    When you visit our login page, we will create a temporary cookie to identify whether or not your browser allows cookies. This cookie includes no personally identifiable information and is deleted when your browser is closed.
    Additionally, when you log in, we will create several cookies to save your login information and screen display preferences. Cookies associated with logins expire after two days, but cookies associated with screen choices expire after a year. If you choose “Remember Me,” your login information will be retained for two weeks. The login cookies will be deleted when you log out of your account.
• Embedded content from other websites

This site’s articles may include embedded material (e.g. videos, images, articles, etc.). Embedded material from other websites functions identically to that of a visit to the other website. These websites may gather information about you, use cookies, include extra third-party tracking, and monitor your engagement with the embedded material, including tracking your interaction with the embedded content if you have an account and are signed in to that website.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders.
• Communicate with you about your orders, including order confirmations, shipping updates, and customer service inquiries.  
• Improve our website and services.
• Personalize your experience on the Site.
• Send you marketing communications, such as newsletters and promotional offers.
• Analyze website traffic and user behavior.
• Protect against fraud and other illegal activities.

3. Sharing Your Information

We may share your information with:

• Third-party service providers: We may share your information with third-party service providers who assist us with our business operations, such as payment processing, shipping, and marketing.  
• Business partners: We may share your information with our business partners for marketing purposes.  
• Legal authorities: We may disclose your information to law enforcement or other government officials as required by law or to protect our rights and the rights of others.

4. Data Security

We take reasonable measures to protect your information from unauthorized access, use, and disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.  

5. Your Rights

You have the right to:

• Access and review the information we collect about you.
• Update and correct any inaccuracies in your information.
• Request the deletion of your information.
• Opt-out of marketing communications.

6. Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.  

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on the Site.  

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]